To return parts, first call 1-702-438-2004 within 30 days of the receipt of merchandise to obtain a Returned Goods Authorization (RGA) number. If a part is defective, you may return it for a replacement, however, you must first receive an RGA for a warranty replacement part as well. You will be provided an address to use for your return. It is extremely important that you write this RGA number on the outside of all shipping packages. Packages received without an RGA number may be refused. All returns must be freight prepaid. You need to keep the tracking number information for all returned packages until credit has been issued.
No returns, on items, only in store credit. Returned parts must be in original package & in original condition. A restocking fee of up to 20% may be charged. No refunds are given on labor, installation or shipping charges.
Most orders ship within 48 hours. If shipment is to be delayed more than 3 days, you will be contacted to notify you of an approximate ship date. Delivery times range anywhere from 3 to 10 business days, depending on the distance from the warehouse to your shipping address.
All shipping quotes are for Ground shipments within the continental United States. Should you live outside the continental US, we will contact you regarding shipping options before processing your order. Should you require expedited shipping, please contact our office at 1-702-438-2004 |
